Privacy Policy

Updated on Jan 23th, 2025

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.theelectricfactory.com Website (the "Website") operated by The Electric Factory, LLC, a(n) Limited Liability Company formed in Florida, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

UNITED STATES RESIDENTS

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New York, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.
These rights may be limited in some circumstances by applicable law.
More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES
B. Personal information as defined in the California Customer Records statute Name, contact information, education, employment, employment history, and financial information NO
C. Protected classification characteristics under state or federal law Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data NO
D. Commercial information Transaction information, purchase history, financial details, and payment information NO
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements NO
G. Geolocation data Device location NO
H. Audio, electronic, sensory, or similar information Images and audio, video or call recordings created in connection with our business activities NO
I. Professional or employment-related information Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us NO
J. Education Information Student records and directory information NO
K. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics NO
L. Sensitive personal Information Account login information NO

We only collect sensitive personal information, as defined by applicable privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels.
  • Participation in customer surveys or contests; and/li>
  • Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

  • Category A - As long as the user has an account with us
  • Category B - As long as the user has an account with us
  • Category C - As long as the user has an account with us
  • Category D - As long as the user has an account with us
  • Category F - As long as the user has an account with us
  • Category G - As long as the user has an account with us
  • Category I - As long as the user has an account with us
  • Category L - As long as the user has an account with us

How we may use your information

We may use the information that you provide us for the following:

  • Performing services;
  • Providing customer service.

With whom we share your personal information

We do not share your personal information with any third parties.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with Websites or with advertisements.

Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect data about the use of our website and to enhance the user experience. Our website implements third-party cookies, including Google Analytics, to analyze user navigation and optimize site functionality. Essential cookies are stored in your browser as they are necessary to enable basic site features, such as providing secure access or adjusting your consent preferences.

You can view and manage your cookie consent through the icon available at the bottom right corner of the website, where you can customize your cookie preferences. The cookie-related options are available in English. Below, we detail the categories of cookies we use:

Necessary Cookies: Always active. These are essential for enabling the basic functioning of the site, such as managing secure logins or saving your preferences. These cookies do not store personally identifiable information.

Functional Cookies: Help perform certain functionalities, such as sharing content on social media platforms, collecting feedback, and enabling other third-party features.

Analytics Cookies: Used to understand how visitors interact with the website. These cookies provide information on metrics such as the number of visitors, bounce rate, traffic sources, and more.

Performance Cookies: Used to analyze and understand key performance indicators of the site, which helps improve the user experience.

Advertising Cookies: Used to deliver personalized ads to visitors based on the pages they previously visited and to analyze the effectiveness of advertising campaigns.

Unclassified Cookies: These are cookies that are currently being analyzed and have not yet been categorized.

You have the right to be informed about the use of cookies and may choose not to accept them. You can set your browser to reject cookies, although this may affect the functionality of the Service.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Stop Hacks and Improve Electronic Data Security Act (SHIELD ACT) NY

The Electric Factory, LLC qualifies as a small business under the SHIELD Act. As a business in NY, the business has implemented the required administrative, technical and physical reasonable safeguards required of a small business under the SHIELD Act to protect private information of NY residents.

Puerto Rico Residents

Under the Puerto Rico Personal Data Protection Act, you the right to access, modify, cancel, or oppose the processing of their personal data

Exercising your rights

Residents of Nevada may opt out of future sales of personal information by submitting a consumer request to info@theelectricfactory.com.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at info@theelectricfactory.com.